Frequently Asked Questions

How do we get there?

Bangalow has only one street crossing the main street - Station Street . If you are coming down the hill, turn left at the pedestrian crossing. If you are coming up the hill, turn right. We are the third shop on the left, just before the alley.

Wheelchair access is available via the side alley through the back door.

Are you an Optometrist?

No. Dr Malatt is a doctor with further training as a specialist surgeon.

Will you laser my eyes so I don't have to wear glasses?

No. Doctor does not perform cosmetic surgery, including cosmetic laser surgery.

Why does it cost so much to come and see you?

It doesn't.

Doctor's costs are very reasonable when you consider the years she has spent training and the premises, equipment and staff she provides to serve you.

Why do I need a referral?

You don't.

The referral is for your benefit. With a referral, you can claim a rebate from Medicare for the service. Without a referral, you cannot.

You are quite welcome to see doctor without a referral, if you are happy to pay the full fee

Why don't you work on Wednesdays?

Doctor tries to live a balanced healthy life, which means that she takes some time during the week to care for her self, her family and her business. She cannot do this if she schedules appointments all day, every day.